Popflow FAQs

Popflow is not your average studio—it’s movement reimagined. We blend yoga, pilates, sculpt, and stretch into classes that hit the sweet spot between sweat, strength, and recovery. Think of us as your fitness playground, where the music’s loud, the vibe is high-energy, and the instructors are part coach, part hype squad, and part wizard. You’ll leave stronger, lighter, and probably grinning.

Nope. You bring the body, we’ll bring the options. Every class is designed with levels for beginners, athletes, and everyone in between. If you’re new, Flow: All Levels or Pilates: Core is a great on-ramp. Want to test your grit? Sculpt or HIIT will get you there. Our instructors are pros at scaling things up or down so you feel challenged but never lost.

Bring a mat (rentals available), water, and a towel—you’ll need it. We provide props like blocks, bands, weights, and balls. Pilates folks often like grippy socks, but they’re optional. Dress in clothes you can sweat and move in (no jeans, trust us). Most important: bring your energy and leave your distractions outside.

For a smooth start, arrive 10 minutes before class. First-timers, come 15 minutes early so we can give you a quick tour, answer questions, and get you set up without stress. Classes start on time and the doors close once the music starts—late arrivals can’t join.

Yes! We’ve got intro packs so you can try out multiple classes at a reduced price. It’s the best way to get a feel for Flow, Sculpt, Pilates, and Stretch before you commit. Current deals are listed on our pricing page.

Always. The playlist is the heartbeat of class. Expect bass drops in Sculpt, smooth beats in Flow, mellow vibes in Stretch. We match the music to the workout so you’ll move to the rhythm without even thinking about it.

Yes. From birthday Sculpt throwdowns to office team-building yoga, we host private events in-studio or off-site. Reach out to book your own Popflow experience.

Sometimes, but not sauna-style. Studios are kept slightly warm (75–85°) to keep your body safe and help you sweat productively. Enough to boost mobility and intensity—not enough to knock you out.

Classes are 60 minutes. Specialty workshops may run longer—check the schedule.

Classes are large enough for group energy, but small enough for instructors to know your name and coach your form. You’ll feel the vibe of the room without being lost in the crowd.

Yes. Classes often sell out, especially at prime times. Reserve through our app or website to guarantee your spot. Walk-ins are welcome if space is available, but don’t count on it.

Doors close right at class start time. Late arrivals aren’t admitted. It’s about safety, focus, and respect for everyone who made it on time. Show up early—you’ll thank yourself.

No showers, but we’ve got clean restrooms and open cubbies for your stuff. Keep it simple and leave valuables at home.

Join the waitlist if class is full. If a spot opens, the system automatically moves you in and alerts you.

Always tell your instructor before class. We’ll give you options to modify or swap movements so you can keep moving safely. Whether you’re scaling back or avoiding certain moves, we’ll help you stay in the flow. If you’re recovering from injury, check with your doctor first.

Yes—with your doctor’s approval. Most of our classes can be modified for pregnancy. Let your instructor know and they’ll guide you through safe alternatives.

Intensity is what you make it. Sculpt and HIIT will leave you breathless and dripping. Flow and Pilates are sneaky—they build strength and stability without feeling frantic. Stretch is your recovery zone. Every class has modifications to dial it up or down.

Choose from prepaid or autopay options. Membership perks include unlimited classes, early booking windows, guest passes, retail and workshop discounts, and more. No gimmicks, no fine print—just value.

Yes. Drop-ins = 30 days, 10-packs = 6 months, 20-packs = 12 months, 50-packs = 12 months. Expiration dates are firm—we don’t extend them, so plan accordingly.

Cancel more than 4 hours before class and you’re fine. Cancel later and you’ll lose your credit (or be charged $10 if you’re on unlimited). No-shows count the same. It keeps things fair for everyone waiting for a spot.

Yes. You can freeze once per year at no cost.

Yes. Students, military, first responders, and seniors get discounted rates. Bring valid ID or email us and we’ll set you up.

Yes, but members get more: better rates, early booking, and extra perks. ClassPass is like a first date. Membership is the relationship.

Yes. Gift Popflow to friends or family—available online or in-studio.

Be on time, stay for the full class, and ride the group energy without distraction.

We recommend phones, watches, and outside distractions stay out of the studio. Give yourself one hour away from the world. If you have to have your phone because you're a VIP, it should be silenced and face down.

Wipe down your mat, props, and weights. It’s common courtesy—nobody wants your sweat but you.

Chat before class, connect after, but during class keep it focused. We’re here to move.

Be mindful of mat placement and respect personal space. Your neighbor’s savasana is sacred.

This is a barefoot zone. Socks are fine, but leave shoes in the cubbies.

Encouragement and high fives are currency here. Negative energy gets left at the door.

Skip heavy perfumes and sprays—keep the studio air fresh and breathable for everyone.

Download our app or sign up online before your first visit. It saves you time and hassle at check-in.

Prime classes book up fast. Lock in your spot early to avoid waitlist stress.

Give yourself time to check in, get familiar with the space, and meet your instructor. It’ll set the tone for a great class.

Let them know it’s your first time or if you have injuries or pregnancy modifications. They’ll guide you with extra attention.

Everyone was new once. Popflow isn’t about perfection—it’s about progress, sweat, and fun.

Download the Popflow app (iOS + Android) or head to our website. Pick your studio, choose your class, and reserve your spot in a few taps.

Yes. Log into the app or website, go to “My Schedule,” and hit cancel. Just make sure you do it at least 4 hours before class to avoid late penalties.

On the login screen, tap “Forgot Password” and follow the prompts. Still stuck? Email us at info@popflow.com and we’ll help.

Yes. You can view your plan, track visits, and manage billing directly in the app. For freezes or cancellations, contact us at least 5 days before your billing date.

Delete and reinstall as a quick fix. If problems continue, email us with details and screenshots—we’ll get you sorted fast.

Yes! Everything is better with a workout buddy. Members get guest passes to share the sweat.

Classes are for ages 14+. Teens need a waiver signed by a parent. Younger kids can’t hang in class—it’s a distraction and not safe.

Yes. We’ve got mats, gear, and apparel to keep you looking and feeling Popflow both in and out of class.

Email info@popflow.com or use our contact page. We answer quickly—real humans only.